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We distribute a wide range of laboratory products including glassware, plasticware, chemicals, consumables, equipment, syringes, and more. You can Explore our product categories to learn more.
You can easily place an order through our website. Firstly, Create your account on website. Once you have an account with us you can simply browse our product categories, add items to your cart, and proceed to checkout. Alternatively, you can contact our sales team for assistance with placing orders.
We accept various payment methods including credit/debit cards, PayPal, and bank transfers. For bulk orders or institutional purchases, we also offer purchase order (PO) payment options.
We strive to process and ship orders as quickly as possible. Typically, orders are shipped within 1-2 business days from the date of purchase. Please refer to our shipping policy to know more.
We offer standard and expedited shipping options depending on your location and the urgency of your order. Shipping costs and delivery times vary accordingly. Please refer to our shipping policy to know more.
We have a hassle-free return policy. If you're not completely satisfied with your purchase, you can return the item(s) within 15 days for a refund or exchange. Please refer to our Returns & Exchanges page for more details.
Yes, we provide technical support for most of the products we distribute. Our knowledgeable team is available to assist you with product troubleshooting, installation, and usage questions.
Many of our products come with manufacturer warranties. Please refer to the product description or contact our customer service team for warranty information specific to your purchase. Please refer to our Terms and consitions page for more details.
You can reach our customer service team via email at sales@maplelabsystems.com or by phone at 905-900-0556. Our team is available during regular business hours to assist you with any questions or concerns you may have.
We source our products from reputable manufacturers and distributors known for their quality and reliability. Additionally, our in-house quality control processes ensure that all products meet our high standards before being shipped to customers.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and delivery of your order.
Some products may be non-returnable or subject to restocking fees due to their nature or condition. This information will be provided before you place an order. Please review our Returns & Exchanges policy for specific details regarding non-returnable items.
You can subscribe to our newsletter to receive updates on new products, promotions, and exclusive offers. Simply enter your email address on our website to sign up for our newsletter.
Yes, we offer customization options for certain Equipment. Please contact us for more information about customization options.
Yes, we offer competitive pricing for bulk orders. Please contact our sales team with your specific requirements, and we will provide you with a customized quote.